SunKissed Garden Co. ("SunKissed", "we", "us", or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using sunkissed.shop you agree to this policy.
1. Information we collect
- Order information — name, shipping address, billing address, email, phone number, and items purchased.
- Payment information — processed securely by our payment providers (Shopify Payments, Shop Pay, Apple Pay, Klarna). We never see or store full card numbers.
- Account information — if you create an account, your login email and password (encrypted).
- Usage data — pages visited, device type, IP address, referring URL, and approximate location, collected via cookies and analytics.
- Communications — emails you send to customer care.
2. How we use your information
- Process and ship your orders
- Provide customer support and warranty service
- Send order confirmations, shipping updates, and (with consent) marketing emails
- Detect and prevent fraud
- Improve our website, products, and services
- Comply with legal obligations
3. Sharing your information
We share data only with service providers who help us run the business: Shopify (storefront and payments), shipping carriers, email service providers, and analytics providers. We never sell your personal data to third parties.
4. Cookies
We use cookies for essential site functionality (cart, checkout), analytics (Google Analytics or similar), and marketing (Meta Pixel, TikTok Pixel). You can disable non-essential cookies via the cookie banner or your browser settings.
5. Your rights
Depending on where you live (GDPR for EU/UK residents, CCPA for California residents), you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Opt out of marketing emails (one-click unsubscribe in every email)
- Opt out of the sale of personal information (we don't sell, but the right exists)
Email privacy@sunkissed.shop to exercise any of these rights.
6. Data retention
We keep order data for 7 years to comply with tax and accounting laws. Account and marketing data is kept until you ask us to delete it.
7. Security
All data is transmitted over HTTPS and stored in encrypted databases. Payment data is handled by PCI-DSS compliant providers.
8. Children
Our site is not directed at children under 13. We do not knowingly collect data from minors.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be announced via email.
10. Contact
Questions? Email privacy@sunkissed.shop or write to SunKissed Garden Co., 228 Park Ave S, PMB 67421, New York, NY 10003, USA.